Privacy Policy

Introduction

LANOVYL (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Key Information

Data Controller

LANOVYL is the data controller responsible for your personal data.

Contact Information

If you have any questions about this privacy policy or our data protection practices, please contact our Data Protection Officer via email at [email protected].

The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

  • Identity Data: includes first name, last name, username, or similar identifier.
  • Contact Data: includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data: includes bank account and payment card details where applicable.
  • Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data: includes IP address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: includes information about how you use our website, products, and services.
  • Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.
  • To process and deliver your order.
  • To manage your relationship with us.
  • To enable you to partake in a prize draw, competition, or complete a survey.
  • To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
  • To make suggestions and recommendations to you about goods or services that may be of interest to you.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, or transfer of your personal data.

Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. We do not control these third-party websites and are not responsible for their privacy statements.

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